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Hotel Impossible
Hotel Impossible

Hotel Impossible

—It's almost impossible to survive in the highly competitive hotel business without competent customer service, because patrons who experience an unhappy hotel stay often visit online review sites to tell their negative stories. And once word gets around, guests stop coming around. That's when Anthony Melchiorri arrives on the scene. He's a hotel "fixer," the guy hotel operators call when their establishment needs to be overhauled. This hourlong series portrays the tough-love style Melchiorri uses at hotels across the country as he implements changes that include staff retraining and lobby renovations. With more than 20 years of experience in the hospitality business, Melchiorri says he knows the minute he walks into a hotel what needs to be fixed.
4 seasonsReality, TravelTV-PG
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Season 113 of 13 Episodes

  • Anthony goes to Montauk, NY to help the Gurney's Inn stop living in the past and create a future for their family-run resort and spa.

  • Anthony travels to South Beach to save a family-run boutique hotel.

  • Anthony goes to the New Yorker Hotel in Miami to help the turn their investment around.

  • The owners of The Purple Orchid need help or these parents-to-be could lose their life savings and business.

  • The Ocean Manor is full of potential with its beachfront bar and sushi restaurant, but dirty rooms are ruining the hotel's chances.

  • The Hotel Corpus Christi Bayfront owner has lost interest in running his business and it's up to Anthony to bring the enthusiasm back before it's too late.

  • Anthony gives La Jolla's image and organization an overhaul in order to save this struggling gem.

  • The owners of the Southern Oaks Inn are in a power struggle for the hotel's leadership.

  • The Fiddler's Inn must redecorate, rebrand and reconnect with its country music roots.

  • Anthony goes to the Newport Inn, a hotel that is in danger of closing. It has 120 rooms, a large indoor pool, broken hot tubs and a gym with the latest equipment, but has poorly thought-out amenities and no maintenance staff.

  • Anthony travels to Billings, Mont., where the historic Dude Rancher Lodge is out of touch and almost out of time.

  • Anthony transforms the Vermont Inn in Mendon, VT.

  • Renovating this hotel's interior and exterior.
Hotel Impossible

More about Hotel Impossible

It's almost impossible to survive in the highly competitive hotel business without competent customer service, because patrons who experience an unhappy hotel stay often visit online review sites to tell their negative stories. And once word gets around, guests stop coming around. That's when Anthony Melchiorri arrives on the scene. He's a hotel "fixer," the guy hotel operators call when their establishment needs to be overhauled. This hourlong series portrays the tough-love style Melchiorri uses at hotels across the country as he implements changes that include staff retraining and lobby renovations. With more than 20 years of experience in the hospitality business, Melchiorri says he knows the minute he walks into a hotel what needs to be fixed.

Starring

Anthony Melchiorri

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